Privacy Policy
HuiVent Authentications respects your privacy and is committed to protecting the personal information you provide when using this service.
Information We Collect
We may collect information you provide directly, including your name, email address, mailing address, phone number, authentication details, submitted item information, uploaded images, and other related records needed to process authentication requests.
How We Use Information
Information collected through the service may be used to create and manage customer records, process authentication submissions, communicate with you about your item or request, provide customer support, improve the service, and maintain business and legal records.
Authentication Records and Public Information
Certain authentication record details may be made publicly viewable when associated with a published authentication page. Publicly displayed information may include item details, signee information, authentication identifiers, images, dates, and related descriptive content. Personal contact information such as your email address, mailing address, and phone number is not intended to be displayed publicly.
Sharing of Information
We do not sell your personal information. We may share information with trusted service providers, platform operators, event partners, authentication personnel, or legal authorities when necessary to operate the service, fulfill requests, enforce policies, or comply with legal obligations.
Cookies and Technical Data
The site may use cookies, server logs, analytics tools, and similar technologies to support security, performance, session management, and general site improvement. These technologies may collect technical information such as browser type, device information, IP address, referring pages, and usage activity.
Data Retention
We retain information for as long as needed to provide the service, preserve authentication history, resolve disputes, enforce agreements, and comply with legal, accounting, or operational requirements.
Data Security
We take reasonable administrative, technical, and organizational steps to protect information, but no method of transmission or storage is completely secure. Use of the service is at your own risk.
Your Choices
You may contact us to request updates or corrections to your information where appropriate. Some records may need to be retained for operational, historical, fraud prevention, or legal reasons even after a request is made.
Children’s Privacy
This service is not intended for use by children under 13, and we do not knowingly collect personal information from children under 13 through the site.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the service after changes are posted constitutes acceptance of the revised policy.
Contact
If you have questions about this Privacy Policy or believe information associated with your record is incorrect, please contact support@huivent.com.